Shipping & Return Policies
ONLINE SHIPPING POLICY
Due to our boutique having several warehouses, your order may arrive in several packages. You will be notified of any tracking information via email once the items that are shipped.
Most orders take 3-4 business days to process prior to shipping the items to customers.
Preorders will be shipped upon arrival to the boutique and after products have been inspected. You will receive notification when your item is ready to be shipped to you.
ONLINE SHOPPING RETURN POLICY ☀️
Thanks for shopping with me. I know sometimes you may get an item and it may not fit the way you thought or its too big or too small. I get it! It’s hard to shop online sometimes.
If you receive an item and its the wrong size then I will accept returns unworn, unwashed, free of any stains, visible wear, smells, or animal hair, but you must notify me within 3 days of receipt to exchange or for store credit.
☀️ If a gift card was used/partially used on your order then your refund will be issued to that original form of payment first.
☀️ Shipping and Route Insurance fees are non refundable and return shipping is the customer's responsibility.
☀️ Any items returned without approval and/or outside the 3 day notification window will be returned to you.
☀️ Exclusions apply. Sale items and certain items such as intimates are final sale.
Unfortunately once an order is placed, I can not change or cancel the order.
UNDELIVERABLE/RETURN TO SENDER...
If a shipment is unable to be delivered or the customer chooses to return to sender, the customer is responsible for any fees or costs of the return and the original shipping costs. The total amount will be deducted from the customer’s refund. Please be sure your address is correct when placing your order.
Sale items are also FINAL SALES!
Shoes must be in their original box or bag and unworn free of all things mentioned above. Please try on your shoes inside on carpet wearing socks for a super awesome, easy return process :) Please do not tape up or put a label on the original shoebox. The shoebox (for shoes that come in original box packaging) must be in tact to receive a refund.
Due to the nature of inventory stock and items selling quickly, I can't always guarantee availability for exchanges. I do my best to carry enough inventory to meet demands, but sometimes items do sell out fast. If you would like to ensure you are able to secure the item you wish to exchange for, you may simply purchase it ahead and I will refund your return once I receive it ☀️
FINAL SALE ITEMS...
Due to hygiene reasons, accessories such as earrings and bralettes are final sale only.
I do my very best to inspect all items before heading your way but if for any reason there is a defect of some kind I may have missed, I will cover return shipping and get you refunded as soon as I receive your return.
Just email me and provide a picture of the defect and I will begin the return.
IMPORTANT NOTE: Items will be inspected once received and if no defect is found you will be refunded minus the cost of the return shipping label. Returns are still subject to the 3 day return policy.
Returns will be processed within 2 business days upon receiving your item.