Shipping and Returns
ONLINE SHIPPING POLICY ☀️
Online Store Open 24/7.
You will receive an email once your purchase has been fulfilled.
Most orders take 3-4 business days to process.
Preorders will be shipped upon arrival and after products have been inspected. You will receive notification when your item is ready to be picked up or shipped.
ONLINE SHOPPING RETURN POLICY ☀️
Thanks for shopping with me. I know sometimes you may get an item and its just not what you thought. I get it! It’s hard to shop online sometimes.
If for any reason you aren't satisfied then I will accept returns unworn, unwashed, free of any stains, visible wear, smells, or animal hair with tags still attached mailed within 7 days of receipt for a refund to your original form of payment for the cost of the item.☀️ If a gift card was used/partially used on your order then your refund will be issued to that original form of payment first.
☀️ Shipping and Route Insurance fees are non refundable and return shipping is the customer's responsibility unless store credit is chosen as your refund method.
☀️ Any items returned without approval and/or outside the 7 day return window will be returned to you.
☀️ Exclusions apply. Sale items and certain items such as intimates are final sale. See below for more information.
Unfortunately once an order is placed, I can not change or cancel the order.
UNDELIVERABLE/RETURN TO SENDER...
If a shipment is unable to be delivered or the customer chooses to return to sender, the customer is responsible for any fees or costs of the return and the original shipping costs. The total amount will be deducted from the customer’s refund. Please be sure your address is correct when placing your order.
Sale items are also FINAL SALES so no refund will be given.
Shoes must be in their original box or bag and unworn free of all things mentioned above. Please try on your shoes inside on carpet wearing socks for a super awesome, easy return process :) Please do not tape up or put a label on the original shoebox. The shoebox (for shoes that come in original box packaging) must be in tact to receive a refund.
Due to the nature of inventory stock and items selling quickly, I can't always guarantee availability for exchanges. Instead I offer straight refunds so if you're hoping to exchange for a new size you will be able to purchase YOUR EXCHANGE if it is in stock. I do my best to carry enough inventory to meet demand but sometimes items do sell out fast. If you would like to ensure you are able to secure the item you wish to exchange for you may simply purchase it ahead and I will refund your return once I receive it ☀️
FINAL SALE ITEMS...
Due to hygiene reasons, accessories such as earrings and bralettes are final sale only.
I do my very best to inspect all items before heading your way but if for any reason there is a defect of some kind I may have missed, I will cover return shipping and get you refunded as soon as I receive your return.
Just email me and provide a picture of the defect and I will begin the return.
IMPORTANT NOTE: Items will be inspected once received and if no defect is found you will be refunded minus the cost of the return shipping label. Returns are still subject to the 7 day return policy.
Returns will be processed within 2 business days upon receiving your item.